Home » About » Blog » COVID-19 Update (Sunday March 15th)

COVID-19 Update (Sunday March 15th)

Posted on Mar 15, 2020

Beginning tomorrow, Monday March 16th, 2020, Cape Medical Supply facilities will be closed to outside visitors.

All appointments have been cancelled and we are working on shipping and telehealth solutions to service patient needs.

There have been no confirmed or suspected cases among staff, we are simply modifying our operating plans as a result of the seriousness of the COVID-19 pandemic.

For all needs, as we adjust our call center, please email us at info@capemedical.net.

We are working to move as many staff members as possible to work from home settings, a plan which was started last week.

We anticipate no disruption to shipping your PAP supplies and have plans activated to ensure newly diagnosed patients receive their products in a timely fashion.

As we are adjusting the work environment for our team, we are encouraging patients to utilize our industry leading technology platform for the most comprehensive service experience possible. Our patient app is the best way to order from us and communicate with us. To enroll in that app please email us info@capemedical.net, including your full name, date of birth and preferred email if it’s different than the one you are sending from.

Our organization has real concern for the health of our team members and patients, we do not take these closures lightly nor do we underestimate the hardship it may cause for some. We are working very hard, in concert with recommendations from The Executive Office of Health and Human Services in MA, who has provided the following guidance to healthcare providers.

“Identify ways to limit direct person-to-person contact by leveraging technology, where appropriate."

Service will be in place, it will just have to be different for a period.

Thank you for your continued confidence in our solutions. Please be safe.

Cape Medical Supply
Innovating Patient Care