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Register Today for our easy to use AutoPay Feature!

1. Create an account in our online payment portal. If you already have an account follow remaining steps.

2. Log-in and select the "User Profile" button on top tab. Select "Edit" under patient accounts.

3. Select "Electronic Delivery" and add new payment account by selecting "Add New Payment Method"

4. Be sure to click "Save" when completed updating all required fields.

That's it - you will now have secure, automated payment capabilities; save time, save trees, and save postage!

Select "Create Your Profile" button to get started!

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Get Started with AutoPay

Cape Medical AutoPay Automatic

Never worry about missing a bill again. AutoPay will automatically have you pay your bill when it comes due - no more remembering to send checks or use the credit card. If your medical needs change, your billing profile changes along with it.

Cape Medical AutoPay Secure

Rest assured that we will never share your payment information with anyone, and that our payment partners utilize state of the art encryption and security measures to ensure your information stays safe and confidential.

Cape Medical AutoPay is Smooth

AutoPay works like paying an automatic toll. You use your equipment and we worry about the billing. You will always receive a notification before we process an automatic payment. Set your profile up once and we'll take care of making sure you get the equipment you need without any billing headaches. If you have any problems, our award winning Customer Service team is ready to assist you.

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MyResupply Launch Announcement 

MyResupply Login Page

The MyResupply Patient Portal is now LIVE!! Email us today to learn more about registering and enrolling in the program MyResupply@CapeMedical.net

Use our convenient form to switch to Cape Medical Supply and take advantage of the MyResupply Portal!

Questions? Email us at MyResupply@CapeMedical.net

Register for My Resupply

Register just once

Register with your email address and you're one click away from easy and convenient reordering of your sleep therapy supplies. To begin your registration, please call us at 800-339-3322 to ensure your email address is on file.

Track Information on My Resupply

Reorder what you need, when you needed it

Track your supply usage and reorder when it's necessary. You wont get stuck with more than you need - we work with your insurance company to make sure you get what's prescribed for you.

One-click ordering

Reorder your sleep therapy supplies online at your convenience.

 

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MyResupply Launch Announcement 

MyResupply Login Page

The MyResupply Patient Portal is now LIVE!!

Email us today to learn more about registering and enrolling in the program MyResupply@CapeMedical.net

Use our convenient form to switch to Cape Medical Supply and take advantage of the MyResupply Portal!

Questions? Email us at MyResupply@CapeMedical.net

Register for My Resupply

Register just once

Register with your email address and you're one click away from easy and convenient reordering of your sleep therapy supplies. To begin your registration, please call us at 800-339-3322 to ensure your email address is on file.

Track Information on My Resupply

Reorder what you need, when you needed it

Track your supply usage and reorder when it's necessary. You wont get stuck with more than you need - we work with your insurance company to make sure you get what's prescribed for you.

One-click ordering

Reorder your sleep therapy supplies online at your convenience.

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Our survey is now closed but I welcome you reaching out to me at any point to share your feedback with me directly on the quality of our services.

Our growth and success continues to be driven by the loyalty and advice of the professional partnerships we have built across the communities we serve. We value your feedback and use it to better design our programs and services, and also to find new areas for the training and development of our staff.

Thank you again for your loyalty and shared commitment to excellence in patient care,

Gary Sheehan, MBA
President and Chief Executive Officer
Cape Medical Supply, Inc.
Direct: (800) 339-3322 x1200
Email: gsheehan@capemedical.net

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Positions available at our Sandwich, MA location.

Cape Medical Supply is currently in need of both full-time and Per Diem licensed Respiratory Therapists at our Sandwich, MA location.

Interested candidates should possess a minimum of 2 years' experience in providing sleep therapies and oxygen in the home as well as in a clinic setting. Appropriate state licenses and a valid driver’s license must be in effect and in good order.  We offer flexibility of assignments that range from patient home or company clinic appointment schedules to in-house monitoring of patient compliance. Per Diem hours are typically 24-32 hours per week. Full-time hours with medical and PTO benefits are a minimum of 35 per week. Company cars may be provided based on schedule and region. Company-paid continuing education programs with CEUs are included through our partnership with Medgroup. We offer competitive compensation to qualified candidates. Interested candidates should forward a resume and cover letter to careers@capemedical.net.

At a Glance:

- Candidates should possess a minimum 2 years' experience in providing sleep therapies and oxygen in the home as well as in a clinical setting.

- Valid & good order state respiratory technician license and drivers license required.

- Per Diem hours: Typically 24-32 hours per week

- Full-time hours: Minimum of 35 hours per week to qualify for medical and PTO benefits

- Company-paid continuing education programs with CEUs included in partnership with Medgroup

- Company vehicles may be provided based on schedule and region

Click to submit resume and cover letter

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Positions available at our Sandwich, MA location

Cape Medical Supply is currently in need of both full-time and Per Diem licensed Respiratory Therapists at our Sandwich, MA location.

 

Interested candidates should possess a minimum of 2 years' experience in providing sleep therapies and oxygen in the home as well as in a clinic setting. Appropriate state licenses and a valid driver’s license must be in effect and in good order.  We offer flexibility of assignments that range from patient home or company clinic appointment schedules to in-house monitoring of patient compliance. Per Diem hours are typically 24-32 hours per week. Full-time hours with medical and PTO benefits are a minimum of 35 per week. Company cars may be provided based on schedule and region. Company-paid continuing education programs with CEUs are included through our partnership with Medgroup. We offer competitive compensation to qualified candidates. Interested candidates should forward a resume and cover letter to careers@capemedical.net.

At a Glance:

- Candidates should possess a minimum 2 years' experience in providing sleep therapies and oxygen in the home as well as in a clinical setting.

- Valid & good order state respiratory technician license and drivers license required.

- Per Diem hours: Typically 24-32 hours per week

- Full-time hours: Minimum of 35 hours per week to qualify for medical and PTO benefits

- Company-paid continuing education programs with CEUs included in partnership with Medgroup

- Company vehicles may be provided based on schedule and region

Click to submit resume and cover letter 

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| Cape and Islands and South Shore
| Kevin Gallagher  
| 774.836.6627
kgallagher@capemedical.net

 

| Greater Boston Area
| Michelle Chapin   
| 781.366.1026 
mchapin@capemedical.net

 

Maine, New Hampshire, Northern Massachusetts
| Mike O'Brien
| 207.703.8280
| mobrien@capemedical.net

 

| South Coast and Rhode Island
| Kathy Colletta
| 774.205.0129 
| kcolletta@capemedical.net

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Click on our logo below to proceed to our web catalog and browse information about the products we carry.

***Please note the following:

1. Not all products and selections are in-stock, though most can be special ordered if they are not in stock.

2. We cannot guarantee insurance coverage on items and if the item is covered by an insurance plan you may still have a copayment, deductible or other balance due.

3. Products are representative of the Make/Model carried by Cape Medical Supply, however in certain cases may not be the exact item we typically carry or would order.

4. The "Resource Section" of this page lists coverage criteria for several items Cape Medical Supply does not carry, nor will we special order.

Click the Logo to Proceed and thank you for visiting Cape Medical Supply!

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Contact us today using the form below to receive more information or an in home quote for an Acorn Stairlift!

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Cape Medical Supply wins “Best HME Provider” in the nation award from the HME Excellence Awards at the HME News Business Summit

Sandwich-based company was runner-up in 2009; company employs over 60 people at locations in Sandwich, Canton and Kittery, Maine
St. Louis, MO, September 9th, 2013 - Cape Medical Supply is proud to announce its selection as the Best HME (Home Medical Equipment) Provider in the nation during the HME Excellence Awards ceremony at the HME News Business Summit on September 9th. This prestigious award acknowledges the company’s standing as one of the leading home medical equipment and patient care providers in the nation.

“We’re extremely proud of this award.” says Cape Medical Supply CEO Gary Sheehan “Our staff has worked tirelessly to make an incredible amount of improvements in our company’s services and internal processes over the last few years; we’re very happy to bring this award to our home on Cape Cod.”

Award winners are selected from criteria based on sales growth, staffing levels, community involvement, quality control measures and accreditations in place at the company. Cape Medical Supply takes tremendous pride in their corporate governance and clinical compliance and has been accredited by The Joint Commission, an organization dedicated to improving healthcare standards, since 1999. 

Cape Medical Supply services hospitals, integrated healthcare systems, hospice agencies, insurance and managed care groups, doctors’ offices and patients in their own homes in an area stretching from Rhode Island to the Maine Coast. The company has undergone a transformation over the last three years by acquiring other local companies, implementing Lean processes, and growing to its current size of 65 employees with a delivery fleet of 15 vehicles. Cape Medical Supply unveiled a new logo, tagline and website in summer 2013 and continues to grow throughout New England.

###

About Cape Medical Supply:

MISSION: Cape Medical Supply improves the lives of those we serve through the compassionate, responsive delivery of healthcare solutions.

Founded as a home oxygen company in Sandwich, MA in 1977, Cape Medical Supply now provides homecare and in-office solutions for patients and healthcare organizations in the fields of oxygen, home medical equipment, CPAP and sleep therapy, clinical respiratory services and orthopedics.

Cape Medical Supply is a family-owned company.
 

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Medicare is now requiring documentation of a Face-to-Face (F2F) encounter for coverage of certain DME products.

CLICK HERE for pdf further outlining the regulation

The Medicare regulation, which is provided in its entirety below, stipulates the following;

The face-to-face encounter conducted by the physician, PA, NP, or CNS must document that the beneficiary was evaluated and/or treated for a condition that supports the item(s) of DME ordered.
In the case of a DME ordered by a PA, NP, or CNS, a physician (MD or DO) must document the occurrence of a face-to-face encounter by signing/co-signing and dating the pertinent portion of the medical record.
The written order for the DME must include, at a minimum;
1. the beneficiary's name,
2. the item of DME ordered,
3. the prescribing practitioner's National Provider Identifier (NPI),
4. the signature of the ordering practitioner and
5. the date of the order.
Failure to meet any of the above requirements will result in denial of the claim.
Physicians will be provided an additional payment, using code G0454, for signing/co-signing the face-to-face encounter of the PA/NP/CNS. The physician should not bill the G code when he/she conducts the face-to-face encounter. Note that the G code may only be paid to the physician one time per beneficiary per encounter, regardless of the number of covered items documented in the face-to-face encounter.

The full text of the regulation can be viewed by clicking here

We appreciate your assistance as we work together to provide the most beneficial healthcare solutions possible for your patients, in a manner that is consistent with the regulatory guidelines we are bound by.

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In June of 2011 Cape Medical Supply acquired Seacoast Sleep Solutions and changed the operating name to Seacoast Respiratory.  After nearly two years of continuous operation and ownership we have made the decision to change the operating name to Cape Medical Supply, which always was and has been our legal corporate identity.  We are very proud to service NH, Maine and Northeastern MA from our branch in Kittery, Maine and look forward to continuing to grow and expand our reach in the region over the next several years.

Please feel free to navigate our site further to learn more about who we are, where we are and what we do.  This change has no impact on the friendly team you have come to know over the last several years, all of them remain with the organization at our Kittery office and they are very excited to be a more integrated part of the Cape Medical Supply team!

Here are a few links to assist you in learning more about Cape Medical Supply:

Service Area
Welcome from CEO
Leadership Team
Mission, Vision, Values
Corporate History

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We are very excited to announce the launch of our online ordering patient portal, MyResupply. This portal is exclusively for Cape Medical Supply patients and launched June 2nd, 2014. To learn more about the features and benefits and to register for the portal, please visit the MyResupply page by CLICKING HERE.

Information on Supply Reorder Frequency

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The Medicare program maintains a strict set of supplier standards that all Durable Medical Equipment, Orthotics and Prosthetics (DMEPOS) organizations must adhere to.  We provide you with more information on these below.

National Supplier Clearinghouse (NSC) Medicare DMEPOS Supplier Statement

The products and/or services provided to you by supplier legal business name or DBA are subject to the  supplier standards contained in the Federal regulations shown at 42 Code of Federal Regulations Section 424.57(c). These standards concern business professional and operational matters (e.g., honoring warranties and hours of operation). The full text of these standards can be obtained at http://ecfr.gpoaccess.gov. Upon request we will furnish you a written copy of the standards.

Full Text Federal Code of Medicare Supplier Standards

Other Helpful Supplier Standard Links

Medicare Abbreviated Supplier Standards
Medicare Supplier Standards Final Ruling
Register a Complaint with the Medicare Program

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Medicare contractors publish Local Coverage Determinations (LCD's) by region that review the medical necessity and documentation requirements for coverage of Durable Medical Equipment Prosthetics and Orthotics (DMEPOS).  These coverage determinations are governed by the Medicare Coverage Database.  The administrator for Medicare in the Northeastern United States, also known as Jurisdication A, is National Government Services (NGS).

Cape Medical Supply is bound by the rules and coverage limitations imposed by Medicare and NGS and we have no authority to work outside the guidelines presented to us.  In the interest of organizing these guidelines for our professional partners we have provided convenient links for the LCD's on commonly ordered and prescribed DMEPOS items below.  Patients must meet the clinical criteria outlined in these guidelines and our organization must adhere to the documentation guidelines outlined therein.  We take great pride in our ethical business practices and unblemished record of delivering compliant, efficacious care for our patients and professional partners.

If we are asking for a piece of documentation, it is most likely because the LCD and Medicare Regulations require us to do so; we appreciate your partnership and support as we continue to deliver high quality care to the patients who meet the criterias laid out herein.  

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Thank you very much for taking the time to tell us how we are doing.  I am pleased to personally review all of the feedback we receive.  We use your feedback and ideas to assist us in enhancing the services we offer and ensure we are fulfilling our Mission.

We have been dedicated to providing the highest levels of service and care possible since my parents founded our company in their home in 1977.  

We hope you will also connect with us online: Facebook  Twitter  LinkedIn  eNewsletter

When you complete the survey please take a moment to browse our website and learn more about who we are and the services we offer.

Thank you again for your time and support!

Gary Sheehan
President and Chief Executive Officer
(800) 339-3322 Ext. 1200
Email: gsheehan@capemedical.net

PLEASE CLICK HERE TO PROCEED TO OUR SURVEY - THANK YOU!

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Thank you for contacting us! We will get in touch with you shortly.

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Medicare information for Healthcare Professionals

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Thank you for contacting us! We will get in touch with you shortly.

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Click Here if you are an existing Cape Medical Supply PAP Therapy Patient

**Click here to learn more about industry leading MyResupply Online Patient Reoder Portal**

Cape Medical Supply is a leading regional provider of PAP therapy products and services.  High quality equipment, skilled personnel and detailed care delivery protocols combine to give you the best therapy experience possible.

Please note that for most insurances we are required to obtain the following prior to dispensing equipment and/or supplies:

- Full Diagnostic Sleep Study   - Year PAP Therapy Initiated   - Date of Last Supply Order  
- Make / Model / Size of Supplies   - Make / Model of PAP Machine

Click to Download our pdf to assist you with gathering the required information to switch to Cape Medical Supply!

Our specialized team of PAP Intake Coordinators can work with you and your healthcare professionals every step of the way to ensure we have what we need to proceed with supply orders.
For more information on switching to or starting therapy with Cape Medical Supply please fill out the form linked above or call us today at (800) 339-3322.

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Cape Medical Supply is pleased to offer high quality orthopedic products in a range of settings for our patients and partners.  These products are offered through integrated partnerships with diverse healthcare systems and allow for application of the product directly at the point of care.  Alternatively patients and their physicians can rely on a smooth process for working directly with Cape Medical Supply to fill their orthopedic equipment needs.

The combination of high quality physician grade products, skilled and competent staff members, a comprehensive process for fitting and application and a comprehensive payer network afford Cape Medical Supply the opportunity to be the provider of choice when it comes to your orthopedic equipment needs.

Injuries and rehabilitation from the basic to the complex can benefit from the application of high quality orthopedic products and Cape Medical Supply is ready to meet your needs when it comes to you or your patients orthopedic bracing requirements.

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Please see detailed contact information to the right on the multitude of ways you can reach us as well as a map of our phone system, to allow you to get where you want to go, quickly.

We are available for after hours and urgent services 24/7/365. If you are experiencing an actual medical emergency, please call 911.

Our Holiday Schedule is as Follows:

Closed New Years Day
Closed Martin Luther King Day
Closed Patriots Day
Closed Memorial Day
Closed Independence Day - 4th of July
Closed Labor Day
Closed Columbus Day
Closed Thanksgiving Day
Closing at 12:30 pm the Friday after Thanksgiving
Close at 12:30 pm on Christmas Eve
Closed Christmas Day
Close at 12:30 pm on New Years Eve Day

From our blog: Cost Control is Only One Part of the Equation

CEO Gary Sheehan's response to the September CHIA report.

Read More

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